Contact Us
Contact Us
We're Here to Help
Thank you for choosing BIKE AIRS LTD.
We value every customer and are committed to providing professional support before, during, and after your purchase. Whether you have questions about our bicycles, accessories, shipping, assembly, or after-sales service, our dedicated customer support team is always ready to assist you.
Your satisfaction is our priority, and we strive to respond quickly with helpful and reliable solutions.
Get in Touch
If you have any questions or need assistance, please feel free to contact us using the information below.
Company Information
Company Name
BIKE AIRS LTD
Contact Person
Peter CLARK
Business Address
128 City Road
London
United Kingdom
EC1V 2NX
Phone
+44 2080641013
Customer Support
Our customer service team can assist you with:
- Product Information
- Order Status
- Shipping & Delivery
- Returns & Refunds
- Bicycle Assembly Support
- Installation Guidance
- Warranty & After-Sales Service
- Replacement Parts
- Maintenance Advice
- General Inquiries
We are committed to providing friendly, professional, and timely support for every customer.
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (GMT)
Saturday
10:00 AM – 4:00 PM (GMT)
Sunday & Public Holidays
Closed
We aim to respond to all emails and inquiries within 24 business hours.
Before Contacting Us
To help us assist you more efficiently, please include the following information when contacting our support team:
- Your Order Number
- Your Full Name
- A Brief Description of Your Inquiry
- Photos or Videos (if reporting a product issue)
Providing these details will help us resolve your request as quickly as possible.
Business & Wholesale Inquiries
For business partnerships, wholesale opportunities, distributor applications, or other commercial inquiries, please contact us via email. Our team will respond as soon as possible.
Business Email:
shopify@bikeairsltd.com
Our Commitment to You
At BIKE AIRS LTD, we believe excellent customer service is just as important as building quality bicycles.
Whether you're purchasing your first bicycle or upgrading for your next adventure, we're here to ensure your experience is smooth, enjoyable, and worry-free.
Thank you for choosing BIKE AIRS LTD. We look forward to serving you and helping you enjoy every ride with confidence.
Ride Further. Ride Better. Ride with BIKE AIRS LTD.